How taxpayers can request penalty redetermination, instalment plans, and the appeals process.
Taxpayer Rights
The UAE VAT framework provides mechanisms for taxpayers to challenge FTA decisions and seek relief from penalties.
Penalty Redetermination
Under Cabinet Decision No. 49 of 2021, a taxpayer may request redetermination of penalties. The FTA will consider:
Voluntary disclosure: If the taxpayer disclosed the error before the FTA discovered it.
Cooperation: The degree of cooperation during FTA audits and investigations.
Remedial action: Whether the taxpayer implemented corrective measures to prevent recurrence.
First-time violation: First-time offenses may receive more lenient treatment.
Instalment Plans
The FTA may allow taxpayers to pay penalties in instalments where:
The taxpayer demonstrates genuine financial hardship
The taxpayer has entered into a payment plan agreement
The taxpayer is compliant with ongoing obligations during the instalment period
The Appeals Process
If a taxpayer disagrees with an FTA assessment or penalty:
Reconsideration request: The taxpayer may request the FTA to reconsider its decision.
Tax Dispute Resolution Committee (TDRC): If reconsideration fails, the taxpayer may file an objection with the TDRC within 20 business days.
Federal Primary Court: If the TDRC decision is unfavorable, the taxpayer may appeal to the Federal Primary Court.
Time Limits
Reconsideration requests: Within the period specified in the FTA notice
TDRC objection: Within 20 business days of the FTA's reconsideration decision
Court appeal: Within 20 business days of the TDRC decision
Best Practices
Respond to all FTA correspondence promptly
Maintain detailed records of all communications
Seek professional tax advice for complex disputes
File voluntary disclosures proactively to reduce penalties
Practical UAE example
**Dubai SME**: A small business receives an AED 15,000 penalty for late filing and late payment. The business requests redetermination, arguing it was a first-time violation, the error was self-discovered, and corrective measures (automated VAT calendar reminders) have been implemented. The FTA reduces the penalty to AED 5,000 and allows payment in 3 monthly instalments. The business continues filing on time during the instalment period.
Key takeaways
Penalty redetermination available under Cabinet Decision No. 49 of 2021.
FTA considers voluntary disclosure, cooperation, and remedial action.
Instalment plans available for genuine financial hardship.
Appeals: FTA reconsideration → TDRC → Federal Primary Court.
Authoritative sources
Federal Decree-Law No. 8 of 2017 on Value Added Tax
United Arab Emirates — Federal Tax Authority · The VAT Law — Articles 1 to 82 (as amended by Federal Decree-Law No. 18 of 2022)
Effective: 1 Jan 2018Verified: 5 Oct 2026View source
Cabinet Decision No. 49 of 2021 on Administrative Penalties for Violations of Tax Laws
UAE Federal Tax Authority · Administrative penalty framework — late filing, late payment, record keeping, and redetermination
This lesson is general educational content, not individualized tax or legal advice. Always consult a qualified professional for your specific situation.